Version: 1.1
Last Updated: 1 April 2026
This Policy explains how Ana Isabel Franco Sanchez — Entrepreneur Individuel delivers professional digital assets and strategic consulting services purchased through https://anamarketing.online.
Please Note: We are a service-based consultancy. We do not ship physical goods. All deliveries are conducted electronically.
1. Company Details & Contact
Legal Entity: Ana Isabel Franco Sanchez — Entrepreneur Individuel
SIREN: 106 711 286
SIRET: 10671128600018
APE/NAF: 7021Z — Conseil en relations publiques et communication
Address: 14 RUE de la Pompe, 75116, Paris, 16e Arrondissement, FRANCE
Email: info@anamarketing.online
Phone: +34662072209
Website: https://anamarketing.online
2. Nature of Our Delivery
All products and services offered through our Website are delivered digitally.
Professional Digital Assets
These may include:
- Strategic marketing frameworks
- Technical templates
- Industry reports
- Communication toolkits
- Professional business resources
Consulting Services
These may include:
- Bespoke strategic advice
- Public relations planning
- Marketing consultancy
- Digital implementation support
- Business communication services
3. Delivery Methods
Delivery may occur through one or more of the following secure electronic channels.
Direct Download
A secure download link provided immediately after purchase or through a client account.
Email Delivery
Strategic documents, reports, access credentials, or delivery instructions sent directly to the email address provided during purchase.
Client Portal Access
Secure account-based access to project workspaces, resources, deliverables, or digital asset repositories.
Secure File Transfer
For bespoke consulting engagements, final deliverables such as reports, documentation, code, or strategic materials may be delivered through agreed secure transfer methods.
4. Delivery Timeframes
Standardized Digital Assets
Access is typically granted immediately following successful payment confirmation.
Consultancy & Bespoke Services
- All service requests are acknowledged within 1 business day.
- Project milestones and deliverables are provided according to the timeline established in the relevant service agreement or proposal.
- Delivery schedules may vary depending on project complexity and client requirements.
Transaction Confirmation
An electronic receipt and/or invoice is provided via email after every successful transaction.
5. Non-Receipt of Digital Assets
If you have not received access to purchased digital assets or services within the expected timeframe:
- Check your inbox and spam/junk folders.
- Verify that your payment was successfully completed.
- Contact info@anamarketing.online for assistance.
We are committed to ensuring successful delivery of all purchased products and services.
6. Technical Issues & Lost Access
In the event of:
- Technical failures
- Expired download links
- Lost account access
- Portal access issues
- Delivery errors
Please contact our support team and provide your order number, invoice reference, or project ID.
Upon verification, we will restore access or provide replacement links at no additional cost.
7. Proof of Delivery
Digital Assets
Proof of delivery may include:
- Successful transmission of a download link
- Account activation records
- Access logs
- Email delivery confirmations
Consulting Services
Proof of delivery may include:
- Delivery of reports or strategic documentation
- Project milestone approvals
- Email confirmations
- Client acceptance of deliverables
8. Geographic Availability & Compliance
Our professional consulting services and digital assets are available worldwide, subject to applicable legal restrictions, trade regulations, and international sanctions.
We utilize secure, industry-standard Payment Service Providers (PSPs) to ensure transactions remain protected and compliant with applicable regulations.
9. Changes to This Policy
We may update this Delivery Policy periodically to reflect:
- Improvements to our digital infrastructure
- Changes to our service offerings
- Regulatory developments
- Security enhancements
The latest version of this Policy will always be published on our Website.
10. Contact Information
Ana Isabel Franco Sanchez — Entrepreneur Individuel
14 RUE de la Pompe, 75116, Paris, 16e Arrondissement, FRANCE
Email: info@anamarketing.online
Website: https://anamarketing.online
Phone: +34662072209